Tài liệu

FAQ

15 Tháng 7, 2026

What shell materials do you offer?

What shell materials do you offer? We offer three main shell materials: ABS (durable and cost-effective), Fiberglass (lightweight with high impact resistance), and Carbon Fiber (ultra-light, premium strength for high-end...

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15 Tháng 7, 2026

What payment terms do you accept?

What payment terms do you accept? We accept T/T (Telegraphic Transfer) and L/C (Letter of Credit). Standard terms require a30% deposit to start production, with the70% balance due before shipment....

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15 Tháng 7, 2026

What is your MOQ for OEM/ODM orders?

What is your MOQ for OEM/ODM orders? Our standard MOQ is 500 pieces per model for OEM customization using existing molds. For Deep ODM projects involving new mold development, MOQ...

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15 Tháng 7, 2026

What certifications can MASONTEX support?

What certifications can MASONTEX support?Certification requirements depend on the helmet model and target market. MASONTEX works with applicable motorcycle helmet standards such as ECE and DOT and can review additional...

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15 Tháng 7, 2026

How long does sample production take?

How long does sample production take? First time sample you can take our standard sample without any logo within 7-10days.Custom sample with your logo or graphic and customize liner, production...

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15 Tháng 7, 2026

How long does mass production take?

How long does mass production take? Mass production usually takes 45–60 working days after sample approval. For Deep ODM projects involving new molds, production lead time depend on the helmet...

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15 Tháng 7, 2026

Do you offer packaging customization?

Do you offer packaging customization? Yes. We customize inner boxes, outer cartons, hang tags, user manuals, and brand stickers. Multi-language support for manuals is available. We can also design retail-ready...

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